Frequently Asked Questions
Plumbing problems aren’t exactly everyday stuff. Here are quick answers to the things people ask us most. Still got questions? Just reach out—we’re here to help.
Yes, we do charge a standard emergency service fee to cover after-hours or urgent dispatch. This helps us ensure we can respond quickly, 24/7. The fee varies depending on the time and location but we always try to confirm the cost before sending a technician.
We serve all of Montreal and the West Island, including areas like Pointe-Claire, Dorval, Kirkland, Beaconsfield, Baie-D’Urfé and NDG. Not sure if you’re in our range? Give us a quick call—we’ll let you know in minutes.
Yes, we work with most major insurance providers and can assist with the paperwork. If you’re dealing with a leak, flood, or water damage, we can provide detailed invoices and documentation for your claim.
Absolutely. We handle everything from multi-unit residential systems to full-scale commercial plumbing installations. We’re licensed, insured, and experienced with tight deadlines and complex builds.
Yes—we’ll remove all old pipes and debris as part of the job. No extra cleanup needed on your end.
Of course! Our techs wear protective boot covers or remove shoes upon entering your home. We treat your space with respect—just like we’d want in our own homes.
Yes. We leave the space clean and tidy after every job. No mess, no stress.
We work with a trusted network of licensed contractors and can coordinate related work if your plumbing job requires it. You won’t need to juggle multiple vendors—we’ll manage it for you.
